The Importance of a Smooth Check-In Experience in Hospitality The check-in is more than just handing over the keys, it’s the first real interaction between the guest and the host, and it sets the tone for the entire stay. A smooth, warm, and professional welcome can instantly turn a simple booking into a memorable experience. […]
by LIVING ESSAOUIRA
The Art of Being an Excellent Host The Moroccan Way In the hospitality industry, being a good host is more than just providing a place to stay, it’s about creating an unforgettable experience. Guests don’t just remember the comfort of the bed or the amenities; they remember how they were welcomed and treated. A great […]
by LIVING ESSAOUIRA
Positioning the Brand or Competing on Price: The Dilemma of Hotel Owners and Managers One of the toughest decisions for hotel owners and managers is deciding whether to position their brand as a unique experience or to compete aggressively on price. Both approaches have their pros and cons, and the choice largely depends on the […]
by LIVING ESSAOUIRA
In our previous article, we highlighted the importance of embracing technology as the first step toward successful accommodation management. We emphasized starting with a solid foundation: a reliable Property Management System (PMS). Think of a PMS as the brain of your operation, it simplifies managing bookings, check-ins, check-outs, and even staff schedules. By saving time, […]
by LIVING ESSAOUIRA
If you’re managing an accommodation or planning a new project, here’s a simple truth: success comes from focusing on four key areas—and in this exact order. 1. Technology Start with a solid foundation. A reliable Property Management System (PMS) is like the brain of your operation. It helps you manage bookings, check-ins, check-outs, and even […]
by LIVING ESSAOUIRA
A Property Management System (PMS) is software that helps hotels, lodges, and other accommodations manage their daily operations. It acts like the brain of the property, handling reservations, check-ins, check-outs, room assignments, guest profiles, billing, and much more. Imagine running a hotel without any digital help—keeping track of guests on paper, managing room availability manually, […]
by LIVING ESSAOUIRA
The Importance of a Smooth Check-In... Read More
The Art of Being an Excellent... Read More
Positioning the Brand or Competing on... Read More
